Contact Us

NEED HELP? WE'RE HERE FOR YOU

Have a question about our lighting, or need help with your order? Send us an email and we'll get back to you within 24 hours on business days.

To help us assist you quickly, please include your order number and the email address you used at checkout.

Whether it's a product question, a shipping update or anything else, we're happy to help.

Thank you for choosing Kaylumi.

QUICK LINKS

- Frequently Asked Questions (FAQ)
- Shipping Policy
- Return & Refund Policy
- Payment Policy
- Privacy Policy
- Terms of Service

CONTACT INFORMATION

Shop name: Kaylumi
Business name: MBK Webshop
KVK: 97220671
Business address: Koningin Maximalaan 83, 2135VG, Hoofddorp
Country of registration: The Netherlands

Email: hello@kaylumi.com
Phone: [phone number]
Customer service hours: Monday – Friday, 9:00 – 17:00 (CET)

Shipping & returns partner:
Novarc Limited
Rm 06, 26th Floor, Working View Commercial Building
21 Yiu Wah Street, Causeway Bay, Hong Kong